MBTI® QUADRANT LEN Change Culture Customers Workshop

• Discover your individual and team ideal work environment and culture
• Discover how you and your team reponses to changes at work
• Obtain solution strategies for your team to  more effectively dealing with change 
• Discover what approaches are valued or irritations by each quadrant type
• Describe your team's work environment and culture
• Discover ways to more effectively interact and build relationships with your customers 

COURSE OUTLINE:

• Introductions (10 minutes)
• Ground Rules (5 minutes)
• Introduction to MBTI Quadrant Lens (15 minutes)
• Describing Your Team Culture (45 minutes)
• Making a Change -- OR -- Tension Around Change Group Exercise (30 - 45 minutes) -- OR --
• Dealing with Customers (30 - 45 minutes)
• Wrap Up (5 - 15 minutes)